While claims processes vary in each province, one rule that everyone should follow is to use common sense. Move yourself and, if possible, your vehicle to safety before beginning the claims process.
Has your vehicle been involved in an accident?
Call the local police department to determine if you can or should leave the scene of the accident.
If you can leave the scene of the accident, how do you report the incident?
The police department should be your first phone call. They will give you directions on how to report it or they will send officers to the scene of the accident.
Has your vehicle been vandalized?
Contact the police immediately to make a report. After the report has been made, you should contact your broker or call us at our toll-free number.
Has your vehicle been damaged?
If your vehicle has been damaged by falling debris or another unexpected event contact your broker directly or call us at our toll-free number.
Your next step:
After you have reported the incident to the appropriate authorities your next step is to let us help you through your broker or by calling us directly at our toll-free number.
Aviva Insurance Company (1-866-692-8482)
Intact (1-866-464-2424)
Economical Mutal (1-800-554-1639)
SGI Insurance (1-800-647-6448)
Optimum West Insurance (1-888-814-2555)
Jevco Insurance (1-877-544-3453)
Pembridge Insurance (1-800-661-1577)
Markel Insurance (1-888-627-5351)
